Usage Guidelines

These Guidelines define rules for using the website, client portal, and services of Fylux Digital Solutions. The goal is to protect security, service quality, and trust.

We expect respectful, professional communication. Abusive content, discrimination, harassment, or threats are not tolerated.

We reserve the right to suspend access for behavior that harms our team or third parties.

You must not use the services for illegal activities, unauthorized reverse engineering, malware distribution, phishing, spam, or any practice that compromises security.

Attempts to access data or systems without authorization are strictly prohibited.

The Client is responsible for all provided content and must ensure appropriate rights and legal compliance.

We do not accept content promoting illegal activity, exploitation, or offensive material.

Keep credentials secure. The Client is responsible for access performed with their credentials.

If unauthorized access is suspected, notify us immediately to mitigate impact.

For hosting services, Clients must respect agreed technical limits and avoid workloads that harm stability or security.

We may limit, isolate, or suspend resources in case of abuse or operational risk.

Change requests must follow the agreed process. Out-of-scope changes may incur additional fees and schedule impact.

Deliverables should be reviewed and approved within agreed timeframes to avoid project delays.

Subscriptions or recurring services require timely payments. Failure to pay may result in temporary suspension.

Unjustified chargebacks may lead to service termination.

Clients must comply with GDPR and applicable privacy laws when processing personal data within delivered solutions.

Processing sensitive data requires additional safeguards agreed in advance.

Use of the Fylux brand, logo, or materials requires prior written authorization, except for factual references.

You must not imply partnership, sponsorship, or affiliation without authorization.

If you identify a vulnerability, contact us responsibly. You must not exploit vulnerabilities for personal gain.

We may request evidence of impact and take corrective action.

Support is provided according to plan or agreement. Urgent requests should be clearly marked and detailed.

Client collaboration and feedback are essential to maintain quality and delivery timelines.

Violations of these Guidelines may result in warnings, temporary suspension, or service termination.

In high-risk situations (e.g., security or illegal activity), suspension may be immediate.

For questions about these Guidelines, contact: hello@fyluxds.com.